Frequently Asked Questions

Our products include PDF for printing and editable formats compatible with Google Sheets, Microsoft Excel, and Apple Numbers. Each product listing specifies exactly which formats are included.

Yes! All our templates are fully editable. Open them in your preferred spreadsheet app and customise colours, categories, labels, and formulas to match your needs.

After completing your purchase on Etsy, you'll receive an instant download link. You can also access your files anytime from your Etsy purchases page.

Due to the nature of digital downloads, we can't offer refunds once files have been accessed. However, if you experience any issues, our support team will work to resolve them within 2 hours.

Our templates work on any device that supports PDF viewing and spreadsheet editing — Windows, Mac, iOS, Android, and Chromebook. Compatible with Google Sheets, Microsoft Excel, Apple Numbers, and LibreOffice.

Yes — we currently support 7 languages: English (UK & US), French, German, Spanish, Dutch, and Italian. Our AI-powered support system can respond in your preferred language.

We continuously improve our products based on customer feedback and usage data. Updates are free for existing customers and are automatically available in your Etsy downloads.